Direct Marketing Insights

Employee Spotlight: Dawn Volante Brown - Nahan

Written by Bryan Formhals | Apr 15, 2020 11:31:28 AM

Author: Camille Lehmann, Marketing

Nahan is fortunate to have a team of dedicated and passionate employees, one of whom is Dawn Volante Brown. A devoted employee for over twenty-one years, Dawn is currently the leader of the Planning and Estimating Department. I had the privilege to get to know Dawn and find out not only what led her to Nahan, but why she is here.

From the Education Field to the Printing Industry

In the 1990s, Dawn was beginning her study at Saint Cloud State University as an elementary education major. During the summer of 1998, she took a job at Nahan as a part-time front desk receptionist, providing sales secretary support in-between semesters. Six months later, Dawn moved into the Customer Service Department as a Production Coordinator. It was in this position where her exposure to the printing industry truly began. Over the years, she has experienced several roles in Customer Service including Customer Service Representative, Account Manager, Account Executive, Customer Service Shift Leader, and Department Leader. Currently, Dawn leads the Estimating and Planning Department. The opportunity to work in a variety of roles has given her the unique experience of viewing Nahan and the printing industry as a whole from many perspectives.

“The best work advice I received was given to me by mentor Bev Hugo. It wasn’t spoken but observed.Treat others in the manner in which you would like to be treated. We are all here with a similar goal. We will each achieve the best success in working together.” 

Dawn Volante Brown
Dawn with her husband and three children.

The Importance of the Estimating and Planning Department

At Nahan, our customers come first. To keep our customers first, our departments must work seamlessly together to produce each customer’s vision on paper. One of the departments we rely on to make this happen is the Estimating and Planning Department. When clients have talked with their Sales Representatives and Account Executives about their ideas, it goes to this department to start figuring out numbers and how the product can go to the press to be produced. As its leader, Dawn is trusted with the responsibility of running a smooth-operating department from start to finish.

Dawn (left) celebrating the 30th anniversary of Diane working at Nahan.

“My favorite part of working at Nahan has been all of the incredible relationships. Nahan is my extended family. I greatly value the years working with my dad, Donald Krebsbach. He was a Jet Press operator; retired December 2012. It was fun being able to touch base with him when I’d see him (and bring him my leftover lunch).”

Dawn Volante Brown

Beyond Nahan

Outside of being a team member at Nahan, Dawn keeps busy with her hobbies, passions, and family. She enjoys running and plans on participating in a few races this summer. At her church, Dawn is the co-coordinator of the women’s ministry and participates in the worship team. She and her husband have three children who keep them busy by cheering them on at sporting events and their other activities.

Thank you, Dawn, for being a dedicated Nahan employee. We incredibly admire your passion for your employees and our customers. You are part of what makes Nahan great!

Interested in joining the Nahan Team? Learn more about our career opportunities.   

Bio: Camille Lehmann is on the Marketing team and started with Nahan in January of 2020. Camille is responsible for assisting in Nahan’s marketing strategies and goals. She is currently pursuing her master’s degree in Marketing with a specialization in Project Management. In her spare time, Camille enjoys writing, going to coffee shops, and spending time with friends and family.